Cancellation Policy

Prepaid Orders

Prepaid orders can be cancelled only before they have been shipped. Once an order has been shipped, it cannot be cancelled. To request a cancellation, please contact our customer support team as soon as possible after placing your order.

If the cancellation request is approved before shipment, a full refund will be processed to the original payment method within the applicable processing period.

Cash on Delivery (COD) Orders

Cash on Delivery (COD) orders can be cancelled any time before shipment. In addition, customers may choose to refuse the order at the time of delivery, in which case the order will be treated as cancelled.

Repeated refusal of COD orders may result in restrictions on future COD purchases at our discretion.

Contact Us

For any cancellation requests or questions, please contact us at:

Email: aastha@veiarabeauty.in
Phone: +91 79910 12635

Important Notes

• We maintain strict quality checks before dispatch
• Returns are accepted only for damaged, defective, or incorrect items
• Claims without proper proof (images + unboxing video) may be rejected
• Delivery or refund timelines may vary due to unforeseen circumstances, logistics, or banking delays